Privacy Policy
Last Updated: March 15, 2025
Introduction
quarionvelos ("we," "us," or "our") operates the quarionvelos.com website and provides stock market education services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We respect your privacy and are committed to protecting your personal information. This policy complies with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
Your privacy is important to us. We only collect information necessary to provide you with quality educational content and services related to stock market basics and financial literacy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account on our website
- Subscribe to our newsletter or educational updates
- Contact us through our contact forms
- Register for webinars or educational events
- Participate in surveys or feedback forms
- Apply for our educational programs
Information Type | Examples | Purpose |
---|---|---|
Contact Information | Name, email, phone, address | Communication and service delivery |
Educational Background | Experience level, interests | Customizing learning content |
Technical Information | IP address, browser type | Website functionality and security |
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior, including:
- IP address and general location information
- Browser type and version
- Operating system information
- Pages visited and time spent on our site
- Referring website information
- Date and time of your visit
How We Use Your Information
We use the information we collect for various purposes, including:
Primary Uses
- Providing and maintaining our educational services
- Processing registrations for courses and events
- Sending educational content and updates
- Responding to your inquiries and providing customer support
- Improving our website and educational offerings
- Ensuring website security and preventing fraud
Communication Purposes
We may use your contact information to send you:
- Educational newsletters and market insights
- Course announcements and registration information
- Important updates about our services
- Responses to your inquiries
- Administrative communications regarding your account
We will never sell, rent, or share your personal information with third parties for their direct marketing purposes without your explicit consent.
Information Sharing and Disclosure
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website and providing our services. These providers are contractually obligated to keep your information confidential and secure.
Legal Requirements
We may disclose your information when required by law or in response to valid legal requests, including:
- Court orders or subpoenas
- Regulatory investigations
- Law enforcement requests
- Protection of our legal rights
- Prevention of fraud or illegal activities
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. You will be notified of any such change in ownership or control of your personal information.
Your Privacy Rights
Under Canadian privacy law, you have several important rights regarding your personal information:
Access and Correction Rights
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Receive a copy of your personal information in a structured format
Control and Deletion Rights
- Withdraw consent for certain uses of your information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of marketing communications
- Request restriction of processing in certain circumstances
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days as required by Canadian privacy law. We may need to verify your identity before processing certain requests.
Data Security and Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures
- Secure Socket Layer (SSL) encryption for data transmission
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure data storage with access controls
- Employee training on privacy and security practices
- Regular backup and disaster recovery procedures
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any breach as required by law.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Information Type | Retention Period | Reason |
---|---|---|
Account Information | Duration of account + 2 years | Legal and operational requirements |
Communication Records | 3 years from last contact | Customer service and legal compliance |
Website Analytics | 2 years | Service improvement and security |
Marketing Preferences | Until opt-out + 1 year | Compliance with unsubscribe requests |
Deletion Procedures
When the retention period expires, we securely delete or anonymize your information. You may also request earlier deletion by contacting us, subject to legal and contractual obligations.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website usage.
Types of Cookies We Use
- Essential Cookies: Necessary for website functionality and security
- Analytics Cookies: Help us understand how visitors use our website
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Used to provide relevant content and advertisements
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality. Most browsers allow you to refuse cookies or alert you when cookies are being sent.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date at the top of this policy
- Sending email notifications for significant changes (if you have provided your email)
- Providing prominent notice on our website for major policy revisions
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
quarionvelos Privacy Officer
512 Bobbybrook Dr, London, ON N5X 1G9, Canada
Phone: +1 (709) 256-2547
Email: info@quarionvelos.com
We will respond to your privacy-related inquiries within 30 days as required by Canadian privacy law.